Shipping policy
Processing Time
We process and ship orders within 1-3 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates
Shipping costs are calculated based on the destination, weight, and size of your order. You will see the shipping options and costs during checkout before you complete your purchase.
Delivery Times
Delivery times vary based on your location and the shipping method selected. Estimated delivery times are provided at checkout:
- Standard Shipping: Typically 5-7 business days.
- Expedited Shipping: Typically 2-4 business days.
- Overnight Shipping: Typically 1 business day.
Please note that these are estimates and actual delivery times may vary. We are not responsible for delays caused by shipping carriers or other factors beyond our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.
International Shipping
We currently offer international shipping to select countries. Shipping costs and delivery times for international orders will be calculated at checkout. Please note that you may be responsible for any customs duties or taxes that apply to your order.
Shipping Address
Please ensure that your shipping address is correct before completing your order. We are not responsible for orders delivered to incorrect or incomplete addresses provided by customers.
Issues with Orders
If you experience any issues with your order, such as a missing or damaged item, please contact us within 7 days of receiving your shipment. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping, please contact us at info@mixturaproductions.com.
Thank you for shopping at Tony Succar Store!
